Water Resources

 
Directions

757 Queen City Parkway
Gainesville, GA 30501

770-538-2400

770-535-5634

Contact the Water Resources Department
Link: Water Resources Page

Hours: 8:00 a.m. to 5:00 p.m.
COVID-19 update: Drive-thru services available, the lobby is closed.

Call Before You Dig: 1-800-282-7411
Customer Service Phone: 770-535-6878
Emergencies (Nights, Weekend, Holidays): 770-535-6877
Staff
Name Title Email Phone
Lunsford, Erik Coordinator   770-532-7462
MacGregor, Linda Director    

Customer Service 
Directions

757 Queen City Parkway SW
1st Floor
Gainesville, GA 30501

770-535-6878

770-538-2414

Contact Customer Service
Link: Customer Service Page

Hours
Monday through Friday
8 am to 5 pm

Engineering & Construction 
Directions

757 Queen City Parkway
Gainesville, GA 30501

770-531-2662

770-538-2411
Environmental Services 
Directions

757 Queen City Parkway
Gainesville, GA 30503

770-532-7462

770-534-1955


Responsibilities
  • Education/Presentations
  • Industrial Pretreatment
  • Plumbing Retrofit Program
  • Taste, Odor, Well Water Testing
  • Water Quality
Flat Creek Water Reclamation Facilities (WRF) 

770-532-6192

770-538-4982
Lakeside Water Treatment Plants 

770-297-5492

770-538-4947
Linwood Water Reclamation Facilities (WRF) 

770-535-0134
Riverside Water Treatment Plants 

770-536-5722

770-538-2443
Utilities Purchasing 
Directions

757 Queen City Parkway
Gainesville, GA 30501

770-531-2663

770-531-2672
Water & Sewer Repairs Shop 
Directions

757 Queen City Parkway
Gainesville, GA 30501

770-535-6881


Responsibilities
  • Leaks
  • Pressure Problems
  • Red Water
  • Water/Sewer Main Break