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1. Why choose Alta Vista Cemetery?
2. Is Alta Vista Cemetery full?
3. How big is Alta Vista Cemetery?
4. Who are some of the famous people buried in Alta Vista?
5. What types of burial spaces are available and at what costs?
6. Why a mausoleum?
7. Where is Alta Vista Cemetery?

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1. What are the hours of operation?
2. What is the route? Where are the stops?
3. Where can the service take me?
4. What are the rules?

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1. Where can I find my voting precinct information?
2. What are the Gainesville municipal election precincts?
3. Where can I register to vote?

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1. How do I get a copy of an incident report?
2. How do I get a burn permit?
3. Can I come to the fire station to have my blood pressure checked?
4. How can I become a Gainesville firefighter?
5. Where can I get a child safety seats inspection done?
6. Will Gainesville Fire Department fill my swimming pool?
7. When an emergency vehicle is approaching with emergency lights and sirens, what should I do?
8. Why do so many fire apparatus respond to simple incidents?
9. Why do fire trucks with full lights and sirens go through red lights at intersections and then, after they go through, they turn off their lights and slow down?
10. Why do firefighters cut holes in the roof of a building on fire?
11. Why do I see firefighters breaking windows when a building is on fire?
12. Why do fire trucks respond to motor vehicle accidents?
13. Why do fire trucks respond to emergency medical calls?
14. What about Fire Extinguisher Classes?
15. How do I schedule a tour of a fire station?
16. What about birthday parties?
17. Want to learn more?

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1. How do I obtain a copy of my disposition?
2. What do I do if I missed a court date?
3. What if I can't pay my fine?
4. How do I contact my probation officer?
5. What is arraignment?
6. What do I do if I want a trial?
7. What is a NOLO plea?
8. How many points will be added to my license?
9. What if information on my ticket is incorrect?
10. What if I need a translator?
11. How do I apply for a Public Defender?

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1. Does the pool parties rental rate include admissions for swimming?
2. How do I schedule a birthday party?
3. How do I schedule a pool rental?
4. How much does a playground pavilion rental cost?
5. How do I schedule a playground pavilion rental?

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1. What is the definition of curbside?
2. Will the City take everything that is put out for pick-up?
3. Is there a maximum amount the City will pick-up per customer?
4. Can special arrangements be made for the City to pick-up large bulky items?

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1. What are the fees for garbage pickup that will appear on my water bill from Public Utilities?
2. Why is the fee for recycling included?
3. Can a resident opt out of paying these fees even if they dispose of their own garbage?

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1. What is the definition of garbage?
2. Can I mix garbage and curbside trash?
3. What are the garbage collection guidelines?
4. How do holidays affect the pickup schedule?

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1. Why should I recycle?
2. How do I get the blue recycling can?
3. How do holidays affect the pickup schedule?

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1. What are White Goods?
2. Why do the white goods and special pickups have to be scheduled in advance?

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1. What is WeGo?
2. How does it work?
3. What are the hours of operation?
4. What are the service areas?
5. What is the normal wait time to be picked up by a WeGo driver?
6. Will the WeGo Van come directly to me?
7. How do I pay?
8. How much will a single one-way ride cost?
9. I don’t have a smartphone to download the WeGo app. Can I still book a ride?
10. Is WeGo accessible to persons with disabilities?
11. I live outside the current WeGo service area. Will WeGo ever be available to my Hall County neighborhood?
12. With how many riders will I share a ride?
13. Who are the WeGo drivers?
14. Is WeGo a public transit service?
15. Is WeGo accessible?
16. Can WeGo be hired out for private parties?

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1. How do I apply for service?
2. How do I transfer service?
3. When will my water be turned on?
4. Is there a connection/disconnection fee?
5. Do I have to pay a deposit?
6. Can I get my deposit back?
7. What are the current water and sewer rates?
8. How do I close my account?
9. When can the water be turned off?
10. How many days do I have to pay my bill before I receive a late fee?
11. Can my billing cycle be changed to coincide with the day I get paid?
12. What is the Account Service Fee on my bill?
13. What forms of payments do you accept?
14. Is there a fee for making my payment by credit card?
15. Can I make an online payment?
16. Can I view my account online?
17. Can I have a copy of my account history?
18. Where do I send my payment?
19. Who do I make the check payable to?
20. What are your office hours?
21. My payment is past due. Can I leave it in the drop box?
22. If my service is disconnected for nonpayment, why do I have to pay an extra deposit if I already have one?
23. What is a CCF?
24. How many gallons are in a CCF?
25. How can I locate my meter?
26. Why is my bill high?
27. How can I alter/change the name on my account?
28. Do you offer landlord agreements?
29. Who do I contact if I want to purchase a new water meter?
30. Who do I contact for information on backflows?
31. What are the current outdoor watering restrictions?
32. Who do I contact if I have questions about the Oakwood Debt Service on my water bill?
33. Who do I contact if I have questions about the Braselton Rates on my water bill?
34. Who do I contact if I have questions about the Flowery Branch Sewer Rates on my water bill?
35. Who do I contact if I have questions about the Hall County Sewer Rates on my water bill?
36. Does Gainesville have the same problems with lead as Flint Michigan?
37. What is conservation pricing?

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1. How do I rent a fire hydrant meter?
2. Is there a deposit required to rent a fire hydrant meter?
3. Where do I return the fire hydrant meter?
4. What happens if the fire hydrant meter is lost or stolen?
5. How will you know how much consumption to bill me?

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1. What is DWR actively doing to address this issue?
2. What is lake turnover?

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1. What can I do if I think I have a leak?
2. Who is responsible for the repairs if I have a leak?
3. Who do I contact if there is water gushing from my meter box or running down the street?
4. Who do I contact if I have a sewer backup?
5. Who can I contact for water quality questions or concerns?
6. Who can I contact for questions regarding hardness of water?
7. What can I do if I think my meter was misread?

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1. What is WeGo?
2. How does it work?
3. What are the hours of operation?
4. What are the service areas?
5. What is the normal wait time to be picked up by a WeGo driver?
6. Will the WeGo Van come directly to me?
7. How do I pay?
8. How much will a single one-way ride cost?
9. I don’t have a smartphone to download the WeGo app. Can I still book a ride?
10. Is WeGo accessible to persons with disabilities?
11. I live outside the current WeGo service area. Will WeGo ever be available to my Hall County neighborhood?
12. With how many riders will I share a ride?
13. Who are the WeGo drivers?
14. Is WeGo a public transit service?
15. Can WeGo be hired out for private parties?